Professional Services for Fiserv DNA

With over 50 Fiserv DNA customers, AscendoSoft is the leading independent provider of AppWorx (formerly CA Automic Applications Manager) professional services for Fiserv DNA institutions.  We offer a wide range of consulting services that range from quick short-term problem resolution to long-term strategic automation projects.

Alex Givens, who was the developer of the original interface between Fiserv DNA and AppWorx, is one of the AscendoSoft co-founders and heads up our Professional Services team.

AscendoSoft has also worked closely with many institutions that use ToolCASE to manage their Fiserv DNA automation environment.

 

Sample Customers

 

Customers - Firefighters First CU      Meritrust CU     First Tech FCU

Customers - SC State CU          

 

Services for Banks and Credit Unions with AppWorx for Fiserv DNA

  • Initial installation, configuration, and training
  • Creation or improvement of batch automation (nightly, monthly, etc.)
  • System upgrades to support new AppWorx and/or Fiserv DNA updates
  • Health check of AppWorx implementation identifying potential improvements, best practices, etc.
  • Interface development for non-core applications
  • Movement of servers or reconfiguration of Masters, Agents, or database repositories
  • AppWorx/DNA-specific training classes tailored to your requirements

 

Sample Fiserv DNA consulting successes

  • Implemented and upgraded many CA/Automic systems at banks and credit unions
  • Converted several institutions from 5-day to 7-day processing
  • Automated data uploads to Data Warehouses
  • Automated file transfers, using HTTP, SFTP, PGP, WinZip, WinSCP etc.
  • Automated FedLine Command upload and download processing
  • Reduced batch processing time and improved maintainability after performing Health Checks
  • Implemented forward deployment to reduce maintenance